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Disabling Transport Layer Security (TLS) 1.0 and 1.1 for Worry-Free Business Security Services (WFBS-SVC)

    • Updated:
    • 12 Jan 2021
    • Product/Version:
    • Worry-Free Business Security Services All
    • Platform:
Summary

Transport Layer Security (TLS) 1.0 and 1.1 will no longer be supported. All endpoints will be required to support TLS 1.2 after this date in order to function properly with Worry-Free Business Security Services (WFBS-SVC). Otherwise, backend servers will refuse agent connections using these protocols from that date resulting to failure of client to synchronize the product configuration and status. Refer to the following schedule for this change:

Region: Europe, Middle East, Africa

Date and Time (UTC)Los AngelesBerlinTokyo
2021/01/16, 04:00Fri 20:00Sat 05:00Sat 13:00

Region: United States, Latin America Regions, Japan, APEC, Others

Date and Time (UTC)Los AngelesBerlinTokyo
2021/01/30, 12:00Sat 04:00Sat 13:00Sat 21:00
Details
Public

The reason for this implementation is for security enhancement because these are out-of-date protocols that may contain security vulnerabilities.

Trend Micro recommends users to upgrade their environments which supports at least TLS 1.2.

The following is the list of OS versions which cannot support TLS 1.2 when TLS 1.0/1.1 is disabled.

  • Win Home Server Service Pack 2
  • Win SBS 2003 Service Pack 2
  • Win SBS 2008 Service Pack 1
  • Win SBS 2008 Service Pack 2
  • Win Server 2003 Dodatek Service Pack 2
  • Win Server 2003 R2 Dodatek Service Pack 2
  • Win Server 2003 R2 Service Pack 1
  • Win Server 2003 R2 Service Pack 2
  • Win Server 2003 Service Pack 1
  • Win Server 2003 Service Pack 2
  • Win Server 2003 Service Pack 3
  • Win Server 2008 Service Pack 1
  • Win Server 2008 Service Pack 2
  • Win Vista
  • Win Vista Service Pack 1
  • Win Vista Service Pack 2
  • WinXP Dodatek Service Pack 3
  • WinXP Service Pack 2
  • WinXP Service Pack 3

If you have any questions or concerns, please contact Technical Support or your assigned Customer Service Manager.

Premium
Internal
Partner
Rating:
Category:
Update; SPEC
Solution Id:
000283899
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